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ABRIMATT
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Intelligent systems · approvals, onboarding and handoffs

Approvals, onboarding and handoffs that run to a rule and leave a record.

We automate the routine flows that cross teams: approvals by amount and type, purchase requests, vendor and customer onboarding, contract and signature steps, and the notifications that keep them moving. Each flow has defined owners, escalation, a clear place for exceptions and an audit trail, and connects to your ERP and other systems so that nothing is typed twice.

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What you get

What is included in Business Process Automation

  • Approval matrices

    Requests routed to the right approver by value, type and rule, with reminders and escalation.

  • Signatures and contracts

    Digital signature and contract steps connected to the flow, with the signed copy filed automatically.

  • Vendor onboarding

    A portal where suppliers submit their details and documents, checked and recorded before they are set up.

  • Employee and customer onboarding

    Checklists, documents and tasks across teams, in one flow with one status.

  • Connected systems

    The ERP, the CRM and other systems updated from the flow, so nobody re-keys.

  • Audit logs

    Every step, approver and decision recorded, for compliance and for answering questions later.

Is it the right one?

Where it fits, and where it does not

We would rather you choose the right thing than the one we happen to be discussing.

A strong fit when

  • Approvals wait in inboxes and nobody can see where a request is.
  • The same details are typed into several systems.
  • Compliance needs to show who approved what, and when.
  • The steps are known, even if nobody has written them down.

Look at something else when

  • The process is not agreed or is changing: settle it first (see Process Optimization).
  • It happens rarely: a checklist is cheaper.
  • The steps differ every time: an assistant or an agent may suit better (see AI Automation & AI Agents).

How we run it

How we run Process Automation

Every engagement runs in phases, so the business sees progress and risks surface early. The timescale for each phase is set after an assessment, not before.

  1. Map

    Draw the process as it runs, with its exceptions and who touches it.

  2. Simplify

    Remove steps and agree rules for approvals, limits and escalation.

  3. Build

    Build the workflow with notifications, forms and the connections to your systems.

  4. Test

    Test with real examples, including the exceptions, with the people who use the process.

  5. Launch

    Switch over team by team, with training and a named owner for the flow.

  6. Review

    Look at where requests wait and where exceptions arise, and improve the flow.

Questions we are asked

Process Automation: questions and answers

Which tools do you build with?

The ones that suit your estate: Microsoft Power Automate where you are on Microsoft 365, SAP's workflow and integration tools where you run SAP, or custom workflow software. We choose on fit and on who will maintain it.

What happens to requests that do not fit the rules?

They go to a defined exceptions queue with an owner, the details they need and a record of the decision. We design the exception path as carefully as the normal one.

Can we change the rules ourselves later?

Where the tool allows it, yes: approval limits and routing are often set in a table that an administrator can edit. We agree with you which rules your team can change and which need development.

Goes well with

Related services

  • Intelligent systems

    AI Automation & AI Agents

    Pragmatic automation and AI agents that read documents, triage requests and carry multi-step tasks, with people approving what matters.

    Explore AI Automation
  • Advisory

    Process Optimization

    Map how work really flows, remove the waste and agree the measures, before any software is added or automation applied.

    Explore Process Optimization
  • Engineering

    Systems Integration

    Secure APIs, middleware and synchronization that connect your ERP, point of sale, store and cloud applications.

    Explore Systems Integration

Delivered on

The solutions it is carried out on

  • Automation

    AI-Powered Process Automation

    Combine rules, workflow and AI to route requests, approvals and handoffs between your systems, with an audit trail on every step.

    Explore AI Process Automation
  • Build & govern

    AI Agents

    AI agents that carry multi-step work across your systems, within limits you set and with people approving what matters.

    Explore AI Agents
  • Cloud

    SAP Ariba

    Cloud procurement and supplier collaboration: sourcing, contracts, guided buying, supplier management and invoicing, connected to your ERP.

    Explore Ariba

Start the conversation

Take the waiting out of your approvals.

Tell us about an approval or onboarding flow that stalls: who starts it, who approves it and where it waits. We will show you what an automated version would involve.

  • A map of where requests wait, and why
  • Rules for approvals and escalation that your team can read
  • A flow connected to your systems, with an audit trail

What happens next

  1. Tell us where you are

    A short form or a call: what you run today, and what is getting in the way.

  2. We review it with you

    A named consultant looks at your situation and talks through the options and what each would involve.

  3. You decide what comes next

    You leave with a clear picture and a recommended scope you can take to your team.