Skip to main content

Enablement · training that sticks

Help your people use the systems you have paid for.

A system is only as good as the way people use it. We design role-based training from your own processes, run hands-on workshops in a practice environment, produce short videos and quick guides that people will actually open, and check afterwards that people can do the job. The goal is people who are confident on the system, and a business that can train its next starters without us.

See all services

What you get

What is included in Training & User Enablement

  • Role-based curricula

    Training built around each role's own tasks, for staff and for managers, not a tour of every menu.

  • Hands-on workshops

    Practice sessions in a safe environment with realistic data, so that mistakes cost nothing.

  • Video library and quick guides

    Short videos and one-page guides for the tasks people do rarely and forget.

  • Competency checks

    Simple checks after training, to see who can do the job and who needs more help.

  • Champions and trainers

    People in each team trained to help others, so that knowledge stays in the business.

  • Support after go-live

    Floor-walking, a place to ask questions, and refreshers in the first weeks.

Is it the right one?

Where it fits, and where it does not

We would rather you choose the right thing than the one we happen to be discussing.

A strong fit when

  • You are about to go live with a new system.
  • People work around the system you have, and use a fraction of what it offers.
  • New starters learn from whoever is nearest, and learn different things.
  • You want the training to be reusable, not one-off.

Look at something else when

  • The system itself is the problem: training will not fix a process or a design that does not fit.
  • You want generic courses: we build training from your own processes, and will say if a standard course would serve better.
  • No one can be released to attend: training that people cannot attend does not work, so we plan the time with you.

How we run it

How we run Training & Enablement

Every engagement runs in phases, so the business sees progress and risks surface early. The timescale for each phase is set after an assessment, not before.

  1. Understand the roles

    See who does what, and what each person needs to be able to do.

  2. Design

    Design the curricula and the materials around those tasks.

  3. Prepare

    Set up a practice environment, with realistic data, and train the trainers and champions.

  4. Deliver

    Run the workshops, close to go-live, in groups that suit the work.

  5. Check

    Check what people can do, and follow up with those who need more.

  6. Sustain

    Hand over the materials, keep them current and support the first weeks.

Questions we are asked

Training & Enablement: questions and answers

When should training happen?

Close to go-live, so that it is fresh, and again in the first weeks, when real questions arise. Training long before go-live is forgotten, and training after it comes too late.

How do you know the training worked?

By checking, not by asking whether people enjoyed it: practical exercises that show whether a person can do the tasks of their role, and a look at the questions that reach the helpdesk afterwards.

Can we run the training ourselves afterwards?

Yes, and that is the aim. We hand over the materials and train your own people to use them, so that new starters can be trained without us.

Goes well with

  • Implementation

    ERP Application Deployment

    Full-lifecycle SAP implementation: blueprinting, configuration, data migration, testing and go-live support for finance, sales, stock and purchasing.

    Explore ERP Deployment
  • Advisory

    Process Optimization

    Map how work really flows, remove the waste and agree the measures, before any software is added or automation applied.

    Explore Process Optimization
  • Managed service

    Application Support

    Tier 2 and Tier 3 engineering support for your ERP, custom software and integrations.

    Explore Application Support

Delivered on

The solutions it is carried out on

  • On-premise or hosted

    SAP Business One

    SAP's ERP for small and midsize businesses: finance, sales, purchasing, inventory and reporting on one integrated system.

    Explore Business One
  • Workplace

    Microsoft 365 & Power Platform

    Microsoft 365 tenant design and migration, identity and collaboration, and Power Platform apps and automations for your teams.

    Explore Microsoft 365
  • Assistants

    AI Business Assistants & Knowledge Copilots

    Assistants that answer from your own documents and systems, with each person seeing only what they are allowed to see.

    Explore Business Assistants

Start the conversation

Make sure your people can use what you have built.

Tell us which system people are using, or about to, and which roles are involved. We will say what training would look like, and how we would know that it worked.

  • Training built from your own processes and roles
  • Practice workshops and guides that people will open
  • A way to check that people can do the job, and to train the next starters yourselves

What happens next

  1. Tell us where you are

    A short form or a call: what you run today, and what is getting in the way.

  2. We review it with you

    A named consultant looks at your situation and talks through the options and what each would involve.

  3. You decide what comes next

    You leave with a clear picture and a recommended scope you can take to your team.